The Birchwood Cafe has long been serious about their food. With organic ingredients and homemade dishes they have lived up to their “Good Real Food” motto. Breakfast specialties like free-range egg scramblers, homemade organic granola and other sweet treats such as poppy seed waffles with fruit toppings have set them apart from the rest. Lunch and dinner specialties, although I have not frequented the Birchwood for these meals as often, have also proven to be top notch. To complement their first-rate food, last year they also got serious about their service. Whereas in the past you bussed your own table at the end of the meal, one day they began performing this service for us. A nice, albeit not necessary, touch.
So what is this about “serious” coffee? If there is one more improvement to make to Birchwood Cafe it is with their coffee. Certainly the quality of coffee is not an issue, but rather it is the service, or lack thereof. The Birchwood is the kind of place where you order your coffee at the counter and return back up to the counter to pay for and receive a refill. I don’t really mind paying for refills, but what is annoying is that the thick-sided ceramic mug that holds virtually 4-5 drinks of coffee is inevitably empty by the time my food arrives. The result is that I am always either out of coffee when I begin to eat or I have to go back up for a refill while my egg scrambler awaits me at the table. I am a coffee lover, so this is a problem. Typically I resolve this by quickly drinking my first cup, just so I can get a refill before the food arrives; certainly not the leisurely pace that I’m looking for on a weekend morning.
That was until today. We hadn’t been to the Birchwood for a while, but we could feel something was different as we sat down. Looking around us, we discovered that people had small, silver carafes of coffee at their tables and they were pouring their own refills while they ate. That was it; that was the difference. Kyle and I were just glancing down into our mugs of disappearing coffee, wishing we had known about this when we ordered, when a waitress appeared with a carafe of coffee and poured us refills. Fantastic! Of course we asked what was up with the coffee situation, to which she replied, “We are getting serious about our coffee service.”